Privacy Notice:

At ISM we are committed to protecting your privacy and will always use any information collected from you lawfully. For the purpose of the GDPR 2018, the data controller is Industrial Site Maintenance Ltd, ISM House, 6 Robinson Close, Telford Way Industrial Estate, Kettering, Northamptonshire, NN16 8PU. Telephone 01604 844439

We may collect and process the following data about you:

  • Information that you give to us by completing forms on our website.
  • Correspondence with us by telephone, e-mail or in other ways.
  • The information you give us may include your name, address, e-mail address and telephone number.

When you visit our website we may automatically collect the following information about you:

  • The Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
  • Information about your visit, including the full Uniform Resource Locators (URL) click-stream to, through and from our website (including date and time), page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.

We use information we may hold about you, either from data given by you or automatically collected by us, in the following ways:

  • To carry out the contractual obligations between us and to provide you with the information, products and services that you request from us.
  • To provide you with information about additional services we offer that are similar to those that you have previously enquired about.
  • To ensure that content from our website is presented in a way that provides the best user experience for you through your computer.
  • To administer our website.
  • To improve our website to ensure it continues to provide the optimum user experience.
  • To ensure the security and safety of our website for all users.

Disclosure of your personal information:

  • We will not share your personal information except where we are required to disclose or share your personal data in compliance with legal obligations.

How we store your personal data:

  • Your personal data will be held securely in accordance with our data protection policy in compliance with the law. If we intend to transfer your data outside the European Economic Area (EEA) we will always obtain your consent first.
  • We will do our utmost to ensure the security of your personal data, however as we cannot guarantee the security of transmission of your data, this will be at your own risk.

Your rights

You have the right to refuse consent to our using your personal data for marketing purposes. Where we intend to use your data for such purposes, or if we intend to disclose your information to any third party, then we will inform you in advance so that you can withdraw your consent to this. You may also unsubscribe from any marketing emails from us.

Our website may contain links to and from the websites of partner networks and affiliates. If you follow a link to these they will have their own privacy policies and we do not accept any responsibility or liability for your data with these.

Contact Us

Should you have any queries regarding this privacy notice, please write to us at Industrial Site Maintenance Ltd, ISM House, 6 Robinson Close, Telford Way Industrial Estate, Kettering, Northamptonshire, NN16 8PU